Shipping Policy

We carefully handcraft and pack each bamboo item, then ship it worldwide with trusted carriers so it reaches you in perfect condition.

Processing Time

Orders are processed within 1–3 business days after payment confirmation. During busy seasons or for made-to-order items, processing may take a little longer. You will receive an email with tracking details as soon as your order ships.

Shipping Rates & Delivery Times

Shipping rates and estimated delivery times are calculated at checkout based on your destination and chosen delivery method. Standard and expedited options are available for most regions.

  • Standard shipping: approximately 7–15 business days depending on destination.
  • Expedited shipping: faster delivery available at checkout where supported.

Delivery times are estimates and may vary due to customs clearance or local carrier delays.

International Shipping & Customs

We ship worldwide. International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the shipping total.

Please ensure your shipping address is complete and accurate. We are not responsible for delays caused by incorrect address details or customs processing.